Custom Web Design

We don't do the template thing - just doesn't make sense to us. You have a custom company, custom clients, and custom needs... so why try to fit those custom realities into a product that never had any of those concepts in mind? For us, It all starts with getting to know your company. From there we begin crafting a solution that is an extension of your business.

Site Flow Construction

Like the Los Angeles freeway system, site flow is about getting people on and off at the right place. If a contact us page is your only exit, the amount of new customers you're meeting on the web is going to be low, if not non-existent. Developing a path for users to work their way through your site and into your business funnel is incredibly important - and why the site your brother-in-law built hasn't brought you any new business.

Custom Web Applications

You can just hear the dollar signs rattling around the register, right? The idea of custom software used to be just for mega-companies and their massive operations. However, with the dawn of web based applications you can get products that fit hand in glove with your operational needs without the million-dollar development budget.

Social Media Integration

While it may seem like a fad right now, social media is here to stay. It's going to evolve, take new shapes and forms, but the premise will always be the same - a community with a voice. If you've waded out into the social media waters, we can help tie your business and your friends/followers together. So you can feel OK about reading "tweets" at the office.

Mobile Sites

Thanks Apple! Because we weren't tied to the internet quite enough already. With the dawn of easy-to-use smart phones (sorry Blackberry), websites are being formatted specifically for mobile devices. These are slimmed-down versions of your website that make its key functions usable in the palm of your hand (ESPN has a great one).

iPhone Applications

The power of iPhone apps is found in the niched uses of each application. Let's say I love a certain shoe store. Their app allows me to create an account, pick my favorite brands, styles and specifics (size, color etc.) and when those products come in, my app lets me know it's time to buy. Consumers are willing to give businesses ENDLESS information if its used in these clever, targeted applications.

iPad Applications

Last time we checked, there are 134,000 iPhone applications! And as of week one of iPad sales, 1 million devices were sold - way more than the iPhone at launch. Classic publications like Newsweek are coming to an end because who waits a week to get news anymore? The ability to build apps for a device that will become the next news stand is a gold mine for those willing to rush west first.

Custom Wordpress Development

What started as a blogging platform has quickly become one of the most-used pieces of technology on the web. Wordpress is flexible and can be used to make a world-class blog or a solid starter site. We brand and customize these sites to fit a variety of needs, as well as offer first-rate training to our clients.

Hosting / Maintenance

There are a million hosting providers out there and when that happens, the price game is played. We both know there's a reason why one company charges virtually nothing and another charges the fees you'd expect. We want you to have everything you need to update your site and feel secure, and that's why we've added features that make our hosting truly world-class.

Social Media Marketing

Facebook, Twitter, LinkedIn, YouTube, Digg... the list goes on and on. There's a lot of buzz, but one size does not fit all. Depending on your company, your industry, and your services, some areas of social media can really pay off while others can be a big time-waster. With a focused approach, we can help you turn all that buzz into sweet honey (and money).

Search Engine Optimization

"Build it and they will come" worked great in Field of Dreams and on the web in the 90's. But times changed and the Yellow Pages died. Today, people use search engines to find companies to do business with. We can help you show up on the front page when searchers are they looking for what you do, but just don't know who you are yet.

Pay-per-click

Get found now. Have a new web site or a very competitive industry and need web traffic like...yesterday? We can drive instant traffic to your web site with PPC. Yes, you can pay your way into search engine rankings. And pay-per-click is a great complement to organic SEO and is a quick way to test the usability of your new site before the flood of traffic really begins.

SEO and PPC Training

Black Magic and Voodoo are terms sometimes used to describe search engine marketing. The truth is... its one part science and one part art, and like anything it can be learned. We demystify the whole process and empower you to practice the dark arts yourself. We can train you and turn you loose or hold your hand all the way through the process.

Analytics

Wouldn't it be great if you could read the mind of every client or potential client and find out what they think about your office, storefront, products, and marketing? With web analytics we can get close, really close. Find out what your customers think about your web site and your services or products but would never tell you to your face.

Blog Creation

We all used to get our news spoon feed to us by a handful of papers and TV newscasters. Today, anyone can be an ace reporter because the tools and rules of news have changed. We can create a blog for you and give you the power to share your own news with anyone - and the size of the group doesn't matter. Power to the People.

Blog Training

"The 10 Rules of Blogging?" Hogwash! The old "rules" on blogging are guaranteed to make sure no one reads your blog. We don't want to burden you with rules; we want to set you free. Our training helps you break through all the bad information out there and teaches you how to blog in a way that keeps people coming back to your site for more.

Video Marketing

Some people think of video-sharing sites as a place to watch dance evolve or Charlie bite his brother's finger (love those). Although this is true, buyers are now using web videos to find companies to do business with. Fact: YouTube is the #2 search engine behind Google. People are searching for what you do on a video-sharing site right now. Are they finding you?

RSS

Really Simple Syndication or Rich Site Summary? Who cares what it really means? The important thing to know is what it does (and that it's easy). RSS pushes your regularly-changing web content to subscribers so that they can easily stay informed of what's going on. It's easy for you because you just update your website.

Link Building

And you thought popularity contests ended in high school. Search engines use links to your site from other sites as part of their ranking algorithm. Sometimes the only thing separating your optimized site from your competitor's optimized site is a good link building campaign. Getting quality links is hard work, but we can do it. Because we like you, we really like you.

Gift Registries

Three years ago only 11% of large retail stores had online gift registries. Today 92% have them. What do they know that you don't? Studies show that once you lose your customers to an online-provider, you've probably lost them forever.

Online POS

Bad problem: someone buys a product off of your website and orders more than you have in stock. You had it earlier that day, but not now. Now you have an order you can't fulfill and a very unhappy customer. "Calgon, take me away!" Our online Point-Of-Sale and Inventory Control Systems track sales in real time and can even talk to Quickbooks.

Catalogs

Sell your products online or just display them in a catalog. Our catalogs can hold thousands of products, allow you to display related items for up-selling, accept payments, and give you the ability to manage it all with no HTML skills. You can do all of this from work, from the beach, or from home at 2 AM in your pajamas. (If you have to.)

Shopping Cart

If you already have a catalog, we can easily give you the ability to allow visitors to "Buy Now". Customers can add products to your cart, calculate the price, the shipping, and tax, and then purchase your product in a secure environment. The customer will be sent an email to confirm their order, and you'll be notified when a purchase is made.

Credit Card Processing

We know you don't have time to keep track who's paid you and who needs another bill in the mail. Save yourself the hassle (and your customers some stamps) by taking credit card payments online. You get your money up front, instead of another headache.

Customer Relationship Manager

"Who did you talk to sir?" "Can you explain to me again your problem?" "When did you call?" You hate these questions. Your clients really hate them. Tracking communication with clients, their work, and their problems can be difficult even with only a few clients. Our CRM helps sales, marketing, production, and customer support all sing from the same hymnal.

Work Order System

If you have multiple people working on the same project or multiple people working on multiple jobs, the problems that go along with tracking it are... well... multiple. Questions of who did what and when will drive you crazy on good days, and make you lose money on most. We can help you stop losing money on projects that get lost in the shuffle (no promises on the crazy part).

FTP Services

Some files are just too large to send by email. You can burn the files to a CD and send it by snail mail (bad), pay a courier service to deliver it (worse), or you can try to push it through your email anyway and shut the entire office email down. (Did I do that?) Our FTP services allow you to quickly transfer large files online in a secure environment.

Live Customer Service Chat

You would never open a retail store and not hire someone to answer questions and help customers, would you? A live Customer Service Chat gives your web visitors a person to talk to on your site. It has been proven to increase sales, cut customer support costs and cut down on shopping cart abandonment. You do want those things, right?

Online Bill Payment

You pay your phone bill, power bill, credit cards, and most everything else online. Don't you think your customers would like to do the same with your company? There are a lot of reasons companies are moving to online bill payment for their accounts receivable. One is convenience, but the main one is green and rhymes with $unny. (Big time)

Email Services | Support

For most business, email drives everything they do. Take it away, for even an hour, and a lot of companies would grind to a screeching halt. Who handles your email? Do you have a back-up? Do you have a web-based version if your computer dies? If you answered "dunno" to any of these, we need to talk.

Event Management | Ticket Sales

Don't you love it when you have to print out a long form, fill it out by hand, enter your credit card number and then fax it (do we even have a fax machine?) to the company to register for an event and buy your tickets? No? Well, neither do your customers. We can help you take this whole process online, easily. No fax paper required.

Social Media

Social media is only as useful as the overarching strategy it's involved with. Is it part of your marketing, sales, customer service or SEO efforts? While social media gets a lot of play as a "silver bullet," the phenomenon is only as phenomenal as where and how you use it. And for the record, it isn't free. But cost isn't the reason we do things in business... ROI is, isn't it?

Business Development

We can sit here all day and talk about driving traffic, using SEO, and harnessing social media, but what is the point if you can't convert? The ideas of Closed-Loop Marketing and Buyer-Centric Modeling are foundational to a company that needs to make money as part of its business. Now, let's think: how many businesses have making money as part of their business plan?

Business Productivity

You've done such great job of getting customers, you're about to kill your business. The tracking of emails, phone calls, project management, help tickets, order shipping and invoicing is enough to make you wish for the days when all you worried about was landing business. We figured if we're going to help you win your share of customers, we should help you support them too!