Available Positions
Project Manager
overview
The Project Manager is responsible for leading an entire project through planning, execution and completion as the main client contact. Your job is not simply to communicate the status of projects; rather, it is to manage and control the flow of the project for both the client and the internal project team. The PM should be organized, help others be organized, and try to pinpoint and stop problems before they hinder the project. As the Project Manager, you are the glue that keeps everything together and moving forward.
required skills & abilities
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong problem-solving skills
- Strong supervisory and leadership skills
- Strong WordPress skills
helpful skills
- Working knowledge of Craft CMS
- Working knowledge of Shopify
- Working knowledge of Webflow
- Working knowledge of SEO and keywords
- Working knowledge of Accessibility
- Working knowledge of metadata
- Working knowledge of Google Analytics and Google Tag Manager
- Working knowledge of DNS
key responsibilities
- Set and manage project expectations with external and internal stakeholders
- Coordinate and track various projects through an entire project lifecycle
- Motivate and supervise project team members on deliverables and deadlines
- Develop professional business relationships
- Help define the overall scope of the project
- Prioritize the tasks of the project
- Create and continuously update the project documentation
- Track work times to evaluate revenue and resource requirements
- Partner with all departments to ensure work is done according to demands
- Ensure team members have all the necessary information
- Ensure project tasks are executed and reviewed within the predefined scope
- Report and escalate issues to management when necessary
- Schedule and conduct project status meetings when necessary
- Continuously follow up on the progress, risks, and opportunities of the project
- Focus on customer satisfaction
To apply, please submit your resume to: jobs@infomedia.com
Freelance Writers
overview
Infomedia is looking for freelance writers who can write website copy for our clients. The ideal person would be able to work in different ways, including writing from notes taken by another team member or interviewing clients directly via phone call, video call or in person.
preferred qualifications
- Experience writing website copy
- Familiarity with SEO best practices
- Familiarity with StoryBrand
- Familiarity with AP Style
experience worth noting
- Journalism degree or experience
- Marketing degree or experience
- Script writing experience or interest
To apply, please submit writing samples, a website or portfolio link and/or your resume to: jobs@infomedia.com
Standard Positions
We aren’t actively hiring for these positions, but if you think you’re a perfect fit and would like for us to consider you for future openings, you may submit your resume. However, you may not get a response since the positions aren’t currently open.
Web Designer
overview
As a Website Designer, you are responsible for the website design for the client. You will take all information gathered during discovery, content and the design kickoff, and interpret it into a design that is both aesthetically pleasing and meets the clients needs. The success of design is not just that we present a project that works well for our client, but more importantly, it is that the client feels like we listened to what they needed. We want our clients to feel heard and be excited for the next step in their website growth.
required skills & abilities
- Communication Skills
- Ability to meet deadlines
- Ability to stay within budget of time and resources
- Ability to compromise vision and design to best serve client
- Overall positive attitude
- Research
- Figma
- Adobe XD
- Adobe Photoshop
- Adobe Illustrator
- Adobe Bridge
- Adobe Acrobat
- G Suite
- Webflow
- WordPress Page Styling
key responsibilities
- Analytics & problem solving
- Meet deadlines
- Communication with Creative Director / Art Director
- Being honest about challenges before they become problems
- Meeting with client for Design Kickoff
- Staying aware of current design trends
- Always looking to improve and not just phoning it in
- Advising team within your specialty
- Assigning freelance project, deadlines and dev task generation to freelancers
- Equipping freelancers with all documentation they need to successfully complete the design
To apply, please submit your resume to: jobs@infomedia.com
Web Developer
overview
The following outlines the requirements, preferences, and duties of our new developer.
required skills & abilities
- Willingness to learn
- Great communication skills
- Team player
- Ability to self start and manage your time
- Proficient in HTML and CSS
- Experience in PHP
- Experience with WordPress theme development
- Experience with WordPress — managing the CMS, running updates, etc
- Experience building sites from layered design comps
- Experience with debugging & troubleshooting code and client issues
flexible skills & abilities
- Experience with Command line and Git
- Experience with Javascript & jQuery
- Experience with WordPress server side operations
- Ability to effectively and professionally communicate directly with clients via email and meetings
key responsibilities
- Reviewing and troubleshooting client issues
- Supporting bank of existing client sites
- Building Sites from Layered Comps
- Running WordPress updates
- Adding functionality to existing websites
- Performing website audits
not required but appreciated
- Portfolio of work
- Examples of code
To apply, please submit your resume to: jobs@infomedia.com
Website Support Specialist
overview
We’re looking for a Website Support Specialist to join our team. Infomedia is the leader in website development and service for the southeastern United States. Since 1994, Infomedia has served clients by creating and supporting websites that grow businesses to their highest potential. Today, Infomedia retains hundreds of clients in four primary areas: web design, web development, digital marketing and unmatched customer care. Key markets served by Infomedia include B2B, nonprofit, city utilities and municipalities. At Infomedia, we believe you should never have to manage your website alone.
To apply, please submit your resume to: jobs@infomedia.com
duties and beneficial skills
- Provide consistently high-quality customer experiences for all Infomedia clients
- Provide high-touch customer support via email and phone
- Maintain systems of information and keep client data consistent across multiple software services
- Create website service tickets, file bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience
- Enter website content on various website CMSs (WordPress, Craft, Shopify, Webflow)
- Advocate for our clients and work closely with your team and manager to find areas of improvement within our products and services.
- Conduct quality control checks on websites
- Conduct client trainings, both in-person or via screen share
- Ability to learn new digital tools quickly
- Understanding of WordPress and other website CMSs
- Possess an understanding of HTML, CSS, DNS (or willingness and interest to learn)
- Exercise analytical reasoning and critical thinking skills for troubleshooting